ORDERING OPTIONS
QR24x7 vs commission based food ordering apps
A QR24x7 page gives restaurants a direct way to show a menu and receive order enquiries on WhatsApp. A marketplace app can also put a restaurant in front of diners searching nearby. The right setup depends on how customers find you and how much control you need.
| What to compare | QR24x7 | Commission based food ordering apps |
|---|---|---|
| Commission | QR24x7 does not charge commission on WhatsApp orders. Plan fees may apply. | Marketplace fees and promotional charges vary by contract and order source; check your current agreement. |
| Customer relationship | Orders open in your WhatsApp conversation. You handle replies and retain the contact details visible in that chat, subject to your privacy practices. | The platform processes the marketplace order and controls what customer details it shares with you. |
| Branding | Use your own business name, menu, colours and QR page. | Your restaurant appears within the marketplace experience and its listing rules. |
| Discovery | Customers need your QR, link or existing audience to reach your page. | Marketplace search can introduce your listing to diners who are already browsing there. |
| Setup | Add a menu and WhatsApp number, then share or print a QR code. Confirm each order directly. | Apply to the marketplace, complete its onboarding, configure the catalogue and follow its order workflow. |
| Costs | A QR24x7 subscription can apply; there is no QR24x7 per-order commission. WhatsApp, payment and delivery services may have their own charges. | The app may charge commissions, fees or ad spend under your agreement. Review the latest terms and settlement statement. |
When a marketplace app is still useful
A marketplace can be valuable when you need discovery beyond your current customer base, delivery logistics, in-app payment, or a familiar ordering experience. Some diners search there first. Many restaurants use a marketplace for discovery and a direct page for regular guests, pickup, menu access and enquiries. Compare the actual costs, reach and operating effort for your location before choosing.
Frequently asked questions
Does QR24x7 replace a food marketplace?
Not by itself. QR24x7 gives you a direct menu and WhatsApp enquiry path; a marketplace may provide search discovery, delivery or payment services.
Does commission free mean no costs?
No. QR24x7 plan fees may apply, and your own payment, delivery or WhatsApp services can have separate costs. The distinction is that QR24x7 does not charge a per-order commission on these WhatsApp orders.
Do customers need to install an app?
No. They open your page in a browser and can send their order to your WhatsApp number.
Can I use both approaches?
Yes. You can keep a marketplace listing for discovery and use your direct page with customers who already know your restaurant.
Give regular customers a direct way to browse and message your restaurant.
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